Tuesday, April 25, 2006

Dare to quit job ? - Part IV


Financial World Intro

Just a month working with Metrojaya I had decided to quit again. This time I had joined ACS (AEON) Credit Service (M) Sdn Bhd. It is a Japanese own company. I was employed there together with my friend Suhaimi @ Wai (Where are u bro?) who also lose money on commodity trading @ Maxiview Resources Sdn. Bhd. We were employed as a contract staff and salary are paid by hour’s basis. Basically, it is a hire purchase company whereas they provide loan financing to buy electrical items, furniture and household items. I was assigned to judgment department on contract basis where my day to day job is to process loan application. The section head Mr. Fawzy is still attached with them (still use as my referees until now). There are 3 main departments LAD, Judgment and the biggest one collection. Their collection is so strong and NPL ratio is very low. I think this is the CSF for a hire purchase company. Our task is to call customer, their employer, verify home address, verify work address, verify references, check income ratio and other credit checking. From 9am to 9pm we were on the phones even during Ramadan! It’s very tiring as we were tracked by hours on how many applications completed. That’s why the turnaround time is very fast if compares to local financial institution. Although the working time stipulated is 9 am to 6pm but the reality is everybody is going back at 9pm! Welcome to Japanese work culture. The moment you come to the office they already signed in and when u left they’re still there. No wonders this company grows rapidly. Just imagine I’m working there in 2000 and now- 2006 they have motor financing, personal loan, credit cards and even own Jaya Jusco. That’s only 6 years. From just one office in KL Plaza but now they’re scattered all over Malaysia. Bravo and I’m happy to be a part of them although they didn’t employ me on permanent basis. Normally this financing is known as Easy Payment Scheme. When you go to Seng Heng, Jusco or Carrefour you can buy the items by installment which is around 0.8% - 1.5% per month. This flexibility is suitable for people who don’t have a credit card and people who theirs credit cards are approaching limits. This experience really gives me exposure to financial world and Japanese working culture. With the right system and working hard they really proves us why they’re categorized as a developed nation. Hiroshima bombing really taught them a lesson!! And we shouldn’t wait our country to be bombed for us to wake.

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